Cisco SmartNet Onsite UCS SP Select 5108 — 24x7x4, 4-Hour Response | On-site, Replacement — CON-OSP-UCSPMINI

Minimize server downtime by adding Cisco SmartNet Onsite UCS SP Select 5108, a 24x7x4 extended support contract that provides guaranteed four-hour response for parts and labor. This exchange-based offering supplies on-site replacement for failed components, backed by Cisco’s support processes and logistics. It’s intended for environments where rapid hardware restoration is essential — high-utilization compute clusters, production virtualization hosts, or critical application servers. With replacement as the primary support model, your operations team gets predictable incident resolution and a single vendor engagement for escalations. The service_name and characteristics indicate electronic and physical service handling, aligning with enterprise procurement expectations for service level, coverage hours, and parts support. Ideal For Provide SLA-backed on-site replacements for production UCS servers Complement remote diagnostics with physical parts exchange in datacenters Support virtualization clusters where rapid component replacement is critical Consolidate support for hardware incidents under a single Cisco contract Why This Product 1 Guaranteed 4-hour on-site response versus standard business-hours support 2 Exchange-based replacement model focused on parts and labor 3 Covers both electronic and physical service subtypes 4 Designed to sit alongside remote diagnostics for rapid on-site resolution