Cisco SMARTnet Onsite Premium 24x7x4 for ASA 5512-X | On-Site Support — CON-OSP-A12K9

Keep perimeter security available when hardware problems can’t wait. Cisco SMARTnet Onsite Premium for the ASA 5512-X delivers 24x7 support with on-site replacement, helping teams restore service quickly and reduce the operational impact of unexpected failures. This service is built for environments where firewall downtime affects more than a single device. It supports faster recovery for branch connectivity, remote access, and security enforcement at the network edge. With on-site service main type maintenance and physical service coverage, it fits organizations that need a direct path from incident to resolution without waiting on standard business-hour response. For teams managing business-critical traffic through the ASA 5512-X, this level of coverage helps preserve continuity and reduce risk during outages. It is a practical choice when the cost of delay is higher than the cost of premium support. Ideal For Supporting a production ASA 5512-X at a branch edge where downtime interrupts user access Maintaining firewall availability for remote access and VPN-dependent teams Reducing recovery time after a hardware failure in a security perimeter deployment Covering a business-critical network edge that requires 24x7 response Why This Product 1 24x7 coverage versus business-hours-only support 2 On-site replacement versus return-to-depot service 3 Physical service coverage for production firewall environments 4 Maintenance-focused support for faster recovery