Cisco SMARTnet Onsite 3-Year 8x5xNBD VEDGE-100B | On-site Support — CON-3SNT-VEDGE1BK

Maintain service continuity on your VEDGE-100B AC router with Cisco SMARTnet Onsite, a 3-year support service built for teams that cannot afford extended network downtime. Coverage includes 8x5 next-business-day support with 4-hour parts and labor response, plus on-site exchange handling to speed recovery when hardware issues interrupt operations. This service is designed to reduce the operational risk that comes with relying on lower-tier support plans. You get parts replacement, repair, phone support, web knowledge base access, and new releases updates, all backed by Cisco’s established support process. The result is faster resolution, fewer internal escalations, and a more predictable support model for infrastructure teams managing business-critical routing. For organizations standardizing on Cisco edge networking, SMARTnet Onsite helps preserve the value of the platform over its service life. It supports planned operations with a clear cost structure while giving your team access to the resources needed to diagnose issues, restore service, and keep the network stable under pressure. Ideal For Supporting branch or edge routing where rapid hardware recovery matters Maintaining Cisco VEDGE-100B availability in distributed enterprise networks Reducing operational risk for teams without spare router inventory on hand Extending support coverage for production routing platforms under service contracts Why This Product 1 Includes on-site exchange rather than remote-only assistance 2 Adds 4-hour parts and labor response for faster recovery 3 Covers new releases and Cisco knowledge base access 4 Built for production routing environments, not basic break-fix