Cisco SMARTnet Onsite 24x7x4 for Catalyst 2960-X 48 PoE | On-Site Support — CON-OSP-2948FPSL

Keep critical access switching covered when downtime is not an option. Cisco SMARTnet Onsite 24x7x4 for the Catalyst 2960-X 48 Gigabit PoE switch delivers rapid onsite response with parts and labor support, helping teams restore service fast after a hardware failure. This service is built for environments that depend on stable wired access at the edge: campus closets, branch offices, and distributed enterprise networks. With 24x7 coverage and a 4-hour response target, it gives infrastructure teams a clear path to recovery when a switch failure threatens user access, voice traffic, or connected endpoints. For organizations that standardize on Cisco switching, this support tier adds more than break-fix coverage. It helps preserve operational continuity, reduce the burden on internal teams, and align support expectations with business-critical uptime requirements. The result is faster resolution, less guesswork during incidents, and stronger protection for the investment already made in the hardware platform. Ideal For Support campus access switches in wiring closets that must recover quickly after hardware failure Cover branch office Catalyst 2960-X deployments where onsite replacement is required to restore users Protect voice, endpoint, and printer connectivity on PoE access switches with rapid service response Standardize support for enterprise switch fleets that require predictable break-fix coverage Why This Product 1 Faster recovery than standard business-hours support 2 Onsite parts and labor coverage for hardware failures 3 4-hour response target for eligible incidents 4 Better fit for uptime-sensitive access switching than basic warranty coverage