Cisco SMARTnet Onsite 24x7 4-Hour Catalyst 3850 48-Port Service | Enterprise — CON-OSP-C1W38548

Keep access and aggregation layers moving with Cisco SMARTnet Onsite support for Catalyst 3850 48-port deployments. When a switch failure can disrupt users, applications, and downstream services, response speed matters. This service provides 24x7 coverage with a 4-hour parts and labor response target, helping infrastructure teams shorten recovery windows and maintain network continuity. The onsite exchange model is built for environments that cannot wait on standard support queues. It gives you a clear path for replacement support and service handling at the deployment site, which is especially valuable in branch, campus, and distribution network roles where the switch is a dependency for many endpoints. For teams responsible for enterprise switching, this service adds the support discipline that protects the value of the hardware investment. It helps reduce operational risk, supports tighter uptime commitments, and keeps the network layer aligned with the demands of production traffic. For Catalyst 3850 48-port systems, it is the support tier that matches the role of the platform in business-critical connectivity. Ideal For Supporting Catalyst 3850 48-port switches in campus networks Covering branch access switches that must recover quickly from hardware faults Protecting distribution-layer connectivity for business applications Maintaining network uptime for teams with limited onsite repair resources Why This Product 1 24x7 coverage instead of limited-hours support 2 4-hour parts and labor response for faster restoration 3 Onsite exchange handling for failed switch hardware 4 Designed for Catalyst 3850 48-port network deployments