Cisco SMARTNET No RMA for 5520 Wireless Controller | Support, Enterprise — CON-SW-EDU2CT55

Protect the operational role of your Cisco 5520 wireless controller with SMARTNET No RMA coverage designed for environments where service continuity matters more than replacement logistics. This support offering keeps your team connected to Cisco assistance while eliminating the delay of RMA-based hardware swaps, which can be valuable when the controller sits in a critical access or campus network path. For infrastructure teams, the value is straightforward: preserve support coverage, reduce administrative overhead, and keep recovery options focused on service response rather than JTFpping cycles. That matters when wireless access is tied to user productivity, clinical workflows, retail operations, or distributed office connectivity. This service is suited to organizations that already standardize on Cisco wireless infrastructure and want a support model that aligns with controlled operations and predictable maintenance planning. It is a practical choice when the controller is stable, spare capacity is already in place, or replacement logistics are handled through separate internal processes. The result is a support posture that favors continuity, speed, and operational control. Ideal For Campus wireless environments that need support without hardware swap delays Enterprise networks where spare hardware is managed separately Operations teams standardizing Cisco support across controller fleets Sites requiring predictable support coverage for critical wireless access Why This Product 1 No hardware return process required 2 1-year support term for planning certainty 3 Built for Cisco 5520 wireless controller coverage 4 Reduces downtime tied to replacement logistics