Cisco SMARTnet Extended Service 24x7x4 Hour Exchange | Support — CON-SNT-CSKIEQK9
Keep Cisco Room Kit EQ deployments supported around the clock with SMARTnet Extended Service. Built for environments where meeting continuity matters, this service combines 24x7 coverage with 4-hour parts response and exchange-based support to reduce disruption when hardware issues occur. For IT teams managing executive rooms, conference spaces, and distributed collaboration endpoints, the value is speed and certainty. Phone support, web knowledge base access, new releases updates, and parts replacement help your team resolve issues faster and maintain a stable user experience. The electronic and physical service coverage gives you multiple support paths, which is especially useful when uptime expectations are high and local troubleshooting windows are short. This service is a strong fit for organizations that cannot afford prolonged downtime in customer-facing or leaderJTFp meeting spaces. It helps preserve the performance of a premium Cisco room system with the support structure needed to keep it operational, responsive, and ready for daily use. Ideal For Support executive conference rooms that require fast recovery from hardware faults Maintain collaboration endpoints in customer-facing meeting spaces with minimal downtime Cover distributed office deployments where local IT needs rapid parts response Protect premium Cisco room systems in environments with strict uptime expectations Why This Product 1 24x7 coverage with 4-hour parts response 2 Exchange-based support for faster recovery 3 Includes phone support and web knowledge base access 4 Designed for Cisco Room Kit EQ environments
- Service name: SMARTnet - Extended Service
- Service main type: Exchange
- Service description: 24 x 7 x 4 Hour
- Service response time: 4 Hour - Parts
- Provided support: Parts Replacement
- Service characteristic: Parts
- Service Name: SMARTnet - Extended Service
- Service Type: Service
- Service Sub Type: Electronic, Physical
- Service Main Type: Exchange
- Service Description: 24 x 7 x 4 Hour
- Provided Support: New Releases Update, Web Knowledge Base Access, Parts Replacement, Phone Support, Replacement
- Service Response Time: 4 Hour - Parts
- Service Characteristic: Parts
- Brand Name: Cisco
- Manufacturer: Cisco Systems, Inc.
- Manufacturer Part Number: CON-SNTP-C362EQB
- Key Feature 1: Service name: SMARTnet - Extended Service
- Key Feature 2: Service main type: Exchange
- Key Feature 3: Service description: 24 x 7 x 4 Hour
- Key Feature 4: Service response time: 4 Hour - Parts
- Key Feature 5: Provided support: Parts Replacement
- Key Feature 6: Provided support: Phone Support
- Key Feature 7: Provided support: Web Knowledge Base Access
- Key Feature 8: Service characteristic: Parts
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