Cisco SMARTnet Extended Service 24x7x4 for DNA Center Appliance | Service — CON-L14OS-DN3HBAPL

Keep Cisco DNA Center Appliance support active with a service model designed for operational continuity. This SMARTnet extended service provides 24x7x4 exchange coverage, parts replacement, phone support, and web knowledge base access, helping teams respond quickly when the appliance is central to network operations. For infrastructure teams running Cisco DNA Center as the control point for policy, visibility, and automation, service gaps can create unnecessary risk. This coverage helps reduce that exposure by preserving access to replacement support and technical assistance when issues arise. The 4-hour parts response target is especially valuable in environments where rapid restoration matters more than waiting for standard business-hour handling. The service also supports disciplined lifecycle planning. Instead of absorbing unpredictable repair costs or relying on ad hoc escalation paths, teams get a defined support structure that aligns with enterprise maintenance expectations. That makes it easier to protect uptime, manage budget predictability, and keep the appliance in service as part of a broader Cisco environment. Ideal For Supporting Cisco DNA Center Appliance deployments in enterprise networks Maintaining parts replacement coverage for network management appliances Reducing downtime risk for infrastructure teams running 24x7 operations Standardizing support for Cisco control-plane and automation platforms Why This Product 1 Includes parts replacement, not just advisory support 2 4-hour parts response for faster restoration 3 Supports Cisco DNA Center Appliance (Gen 3) 4 Combines phone support with web knowledge base access