Cisco SMARTnet Extended Service 1 Year 24x7x2 Hour | Maintenance Support — CON-SNT-RFGW-1-Q

Maintain availability when service interruptions are not an option. Cisco SMARTnet Extended Service adds 24x7x2 hour support for the RFGW-1-D QAM module, helping teams resolve issues quickly and keep mission-critical environments on track. Parts replacement coverage and email support give operations staff a direct path to remediation, while new releases updates help keep the supported environment current. This service is built for organizations that need predictable maintenance coverage and fast response without expanding internal headcount. The 1 year term makes planning straightforward, and the physical service model supports field-oriented maintenance workflows where hardware continuity matters. For teams responsible for uptime, this is the kind of support layer that helps reduce operational risk and preserve productivity across production networks. Ideal For Supporting a production Cisco QAM module in a live network Maintaining uptime for infrastructure that cannot tolerate extended outages Covering hardware replacement needs for field-deployed Cisco equipment Extending support for teams that need vendor-backed maintenance coverage Why This Product 1 24 x 7 x 2 hour response versus standard business-hours coverage 2 Parts replacement support versus break-fix-only maintenance 3 1 year term versus multi-year commitment 4 Cisco vendor-backed service versus third-party support