Cisco SMARTnet CON-SNT-AIR2IBK9 8x5xNBD 802.11ac Wave 2 | Wireless Support — CON-SNT-AIR2IBK9

Keep wireless access available without carrying the full cost of overstaffed break-fix response. Cisco SMARTnet CON-SNT-AIR2IBK9 provides 8x5xNext Business Day exchange coverage for 802.11ac Wave 2 hardware, giving IT teams a predictable path to recovery when an access point fails. This service is a practical fit for enterprise WLAN environments where uptime matters, but 24x7 response is not required for every location. It pairs hardware replacement with Cisco Technical Assistance Center access, so teams can move from symptom to resolution with vendor-backed support instead of relying only on internal troubleshooting. For procurement teams, the value is in controlled risk and lower operational friction. You get a defined support window, replacement-based service, and access to Cisco resources that help keep wireless infrastructure stable across offices, campuses, and distributed sites. It is a strong choice when the network is important enough to protect, but the deployment does not justify premium around-the-clock coverage. Ideal For Supporting enterprise wireless access points in office environments Maintaining WLAN coverage for campuses with business-hour operations Reducing downtime after access point hardware failure Standardizing support for Cisco wireless infrastructure Why This Product 1 More predictable than ad hoc break-fix support 2 Next-business-day exchange fits business-hour operations 3 Cisco TAC access adds vendor-backed troubleshooting 4 Designed for wireless access point coverage