Cisco SMARTnet CON-L14HR-C9300XYE — 8x5 Next Business Day Exchange | Parts, Phone Support — CON-L14HR-C9300XYE

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SKU
CON-L14HR-C9300XYE
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Keep mission-critical Catalyst 9300X line modules in production with Cisco SMARTnet Level 1 extended coverage that prioritizes uptime and predictable maintenance outcomes. This service delivers 8 x 5 Next Business Day parts exchange and replacement for the 24 x 25G fiber ports module, backed by phone support and web knowledge-base access. Coverage includes electronic and physical service subtypes and parts-focused response to ensure replacement hardware reaches your site quickly and with minimal administrative overhead. SMARTnet’s exchange process shortens mean time to repair versus depot-only workflows and gives procurement teams a single, manufacturer-backed SKU that simplifies vendor management. For infrastructure teams specifying modular Catalyst hardware in campus or aggregation layers, this contract reduces operational risk and justifies the premium over commodity, third-party parts by preserving OEM compatibility, firmware alignment and direct replacement logistics. Ideal For Maintain campus aggregation Catalyst 9300X modules with OEM exchange logistics Reduce repair lead time for high-density 24 x 25G fiber port modules in enterprise sites Consolidate vendor support contracts for predictable parts replacement and phone escalation Enable IT procurement to control lifecycle costs for critical switch modules Why This Product 1 Provide OEM-backed exchange logistics versus third-party parts to ensure compatibility 2 Reduce mean time to repair with Next Business Day parts versus depot repair 3 Simplify vendor management with a single Cisco SKU for phone, web and parts support 4 Preserve firmware and hardware alignment through manufacturer-provided replacements
  • Service name: SMARTnet - Extended Service
  • Response time: Next Business Day - Parts
  • Coverage: 8 x 5 (business hours)
  • Service main type: Exchange
  • Service sub types: Electronic, Physical
  • Provided support: Phone Support, Web Knowledge Base Access
  • Service characteristic: Parts Replacement
  • Service Type: SMARTnet - Extended Service
  • Remote Onsite: Exchange (parts replacement)
  • Provided Support: New Releases Update; Web Knowledge Base Access; Phone Support; Parts Replacement
  • Service Duration: Contract term varies
  • Service Response: Next Business Day - Parts
  • Service Description: 8 x 5 x Next Business Day - Exchange - Parts - Physical, Electronic
  • Brand: Cisco
  • Mpn Reference: CON-SNT-D98582CE
  • Manufacturer Part Number: CON-L14HR-C9300XYE
  • Service Sub Type: Electronic; Physical
  • Service Main Type: Exchange
  • Service Characteristic: Parts
  • Key Feature 1: Service name: SMARTnet - Extended Service
  • Key Feature 2: Response time: Next Business Day - Parts
  • Key Feature 3: Coverage: 8 x 5 (business hours)
  • Key Feature 4: Service main type: Exchange
  • Key Feature 5: Service sub types: Electronic, Physical
  • Key Feature 6: Provided support: Phone Support, Web Knowledge Base Access
  • Key Feature 7: Service characteristic: Parts Replacement
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