Cisco SMARTnet Catalyst 9500 32-Port 40/100G 24x7x4OS | Enterprise Support — CON-SSC4P-C9532ACQ

Maintain network continuity on a high-speed Catalyst 9500 platform with Cisco SMARTnet service tailored for 32-port 40/100G deployments. This is the kind of coverage infrastructure teams choose when the switch sits in a path where delay is expensive and support response matters. The service combines around-the-clock access with four-hour onsite support, giving operations teams a faster route from fault detection to remediation. It also includes diagnosis, software upgrades, new releases updates, parts replacement, web knowledge base access, phone support, and software and hardware maintenance. That breadth matters because enterprise switching failures are rarely isolated; they often require both technical guidance and physical replacement under one support model. For procurement, this SKU is easier to justify than lower-tier coverage because it protects a premium switching asset with a service level that matches the business impact of the platform. For operations, it reduces uncertainty when a fault occurs and helps keep the environment on a predictable maintenance cadence. Ideal For Mission-critical campus or aggregation switching requiring rapid onsite response Enterprise networks standardizing on Catalyst 9500 40/100G infrastructure Operations teams needing TAC-backed troubleshooting and parts replacement Procurement packages that require defined maintenance coverage for premium switches Why This Product 1 Includes 24x7x4OS response, not standard business-hours coverage 2 Covers both hardware and software maintenance 3 Adds TAC access and parts replacement for faster recovery 4 Built for a premium 32-port 40/100G switching platform