Cisco SMARTnet C9500X DNA Advantage Term License | 24x7x4 Exchange — CON-SSTCM-C955KX9D

Protect the support path behind your Catalyst 9500X deployment with Cisco SMARTnet Extended Service for DNA Advantage term licensing. Built for teams that cannot afford extended outages, this service combines 24x7 coverage with a 4-hour parts response target to help restore hardware quickly when issues arise. The service includes phone support, web knowledge base access, new releases updates, parts replacement, and exchange-based service handling. That mix matters when the network is carrying production traffic, because it gives operations teams a direct escalation path plus access to current software and support resources. For infrastructure groups standardizing on Cisco switching, this service helps preserve uptime discipline and predictable support costs across the lifecycle of the platform. It is a practical fit for environments where response time, vendor-backed parts handling, and continuous access to updates are part of the operating model. Ideal For Support Catalyst 9500X core switching in enterprise campus networks Maintain service continuity for production aggregation and distribution layers Backstop network operations teams that need rapid parts replacement coverage Standardize vendor support for Cisco switching environments with term licensing Why This Product 1 Includes 24 x 7 coverage with 4-hour parts response 2 Adds exchange-based service handling for faster recovery 3 Provides phone support and web knowledge base access 4 Covers parts replacement and new releases updates