Cisco SMARTnet 8x5xNBD Catalyst 2960-CX Support | Exchange, Enterprise — CON-SSSNT-WSC28PCL
Protect access-layer switching with Cisco SMARTnet Solution Support for the Catalyst 2960-CX. Built for teams that need dependable recovery without full-time coverage, this service delivers 8x5 support with Next Business Day parts replacement and exchange-based service handling. For distributed offices, branch closets, and campus edge deployments, the value is speed and predictability. When a covered hardware issue interrupts service, replacement parts are shipped under the service terms so teams can restore the switch and keep users connected. That makes this a strong fit for environments where the 2960-CX supports essential endpoints, printers, phones, or local uplinks. Compared with lower-tier coverage, this plan gives procurement and operations a clearer service window and a faster path to resolution during business hours. It is a practical way to protect installed Cisco switching assets while controlling support spend and maintaining continuity for everyday network traffic. Ideal For Branch office switch support for Cisco Catalyst 2960-CX access layers Campus network closet coverage for business-hour recovery planning IT procurement of replacement-based support for installed Cisco switching hardware Operations teams maintaining endpoint connectivity on distributed 2960-CX switches Why This Product 1 Business-hour coverage instead of around-the-clock support 2 Next Business Day parts replacement for faster recovery 3 Exchange-based service for covered hardware incidents 4 Targeted support for Cisco Catalyst 2960-CX deployments
- Service response time: Next Business Day - Parts
- Service main type: Exchange
- Service sub type: Electronic and Physical
- Service characteristic: Parts
- Provided support: Replacement
- Service description: 8x5xNext Business Day
- Supported platform: Cisco Catalyst 2960-CX
- Mpn: CON-SSSNT-WSC28PCL
- Brand Name: Cisco
- Manufacturer: Cisco Systems, Inc.
- Product Type: Service
- Service Name: SMARTnet Solution Support - Extended Service
- Provided Support: Replacement
- Service Description: 8x5xNext Business Day, Service Main Type: Exchange
- Service Response Time: Next Business Day
- Service Characteristic: Parts
- Key Feature 1: Cisco SMARTnet Solution Support
- Key Feature 2: Service response time: Next Business Day - Parts
- Key Feature 3: Service main type: Exchange
- Key Feature 4: Service sub type: Electronic and Physical
- Key Feature 5: Service characteristic: Parts
- Key Feature 6: Provided support: Replacement
- Key Feature 7: Service description: 8x5xNext Business Day
- Key Feature 8: Supported platform: Cisco Catalyst 2960-CX
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