Cisco SMARTnet 24x7x4 Onsite Catalyst 3850 24 | On-Site Exchange — CON-OSP-CWS38524

Maintain service continuity on Cisco Catalyst 3850 24-port deployments with SMARTnet Onsite 24x7x4 coverage. Built for teams that cannot wait on standard depot timelines, this service provides replacement support through an on-site exchange model, helping reduce the operational impact of hardware failure. For access-layer switches carrying user traffic, voice, and critical application connectivity, response time matters. 24x7x4 service aligns support coverage around the clock and targets a four-hour replacement window, giving infrastructure teams a faster path back to normal operations when a covered component fails. This service is a strong fit for environments where the switch is not just a network edge device, but a dependency for business continuity. It adds a higher level of assurance for organizations that value predictable recovery, tighter support commitments, and Cisco-backed service handling for the Catalyst 3850 platform. Ideal For Support branch or campus access switches that must recover quickly from hardware failure Cover Catalyst 3850 deployments carrying user access and voice traffic Reduce operational disruption in environments with limited spare hardware on hand Maintain service continuity for network edge infrastructure with around-the-clock support Why This Product 1 On-site replacement support versus depot-only service 2 24x7 coverage versus business-hours support 3 Four-hour service target versus slower recovery windows 4 Cisco SMARTnet exchange handling versus self-managed spares