Cisco SMARTnet 24x7x4 MDS 9396S Switch Service | Parts Exchange Support — CON-SNTP-C9348E

Protect storage-network availability with Cisco SMARTnet 24x7x4 service for the MDS 9396S switch. This plan combines around-the-clock coverage with a 4-hour parts response target and exchange-based support, helping teams recover from hardware failures without waiting on standard replacement cycles. For SAN and data center operations, the difference is measured in minutes of disruption avoided. A parts-focused exchange model helps reduce the need to stock excess spares while keeping recovery procedures predictable for critical switching infrastructure. This service is well suited to organizations that run time-sensitive storage fabrics and need vendor-backed support that matches the operational importance of the switch. It provides a clear service structure for teams that value response speed, parts availability, and consistent Cisco support across the installed base. Ideal For Supporting SAN switching infrastructure in enterprise data centers Maintaining 24/7 coverage for storage networks with strict uptime targets Reducing recovery time for switch hardware failures Backing environments that need parts exchange support instead of repair delays Why This Product 1 24x7x4 coverage versus business-hours-only support 2 Parts response focus versus generic replacement coverage 3 Exchange service versus slower repair workflows 4 Cisco-backed support versus third-party maintenance