Cisco SMARTnet 24x7x4 Hour Exchange Service | DNA Center Appliance Support — CON-SSSNP-DN3HWLXL

Keep your DNA Center Appliance (Gen 3) 80 Core supported around the clock with Cisco SMARTnet extended service. This coverage pairs 24x7x4 hour exchange support with a 4-hour parts response, helping infrastructure teams move quickly when hardware issues threaten visibility, automation, or network operations. Phone support, web knowledge base access, and new releases updates give your team the reference points needed to diagnose issues and stay aligned with current Cisco guidance. For environments running network management at scale, the value is in reducing uncertainty. Exchange-based service helps shorten the path from failure to recovery, while parts replacement support reduces the burden on internal spares planning. The service’s physical and electronic coverage model fits organizations that need dependable support handling across procurement, operations, and maintenance workflows. Choose this service when the appliance is central to day-to-day network operations and downtime carries real cost. It gives you a clear support structure for a critical platform, with response commitments that help justify the investment in higher-availability coverage. Ideal For Support a production DNA Center Appliance in an enterprise network operations center Maintain rapid recovery for network automation infrastructure Cover hardware replacement workflows for managed campus networks Standardize support for mixed physical and electronic service delivery Why This Product 1 Provides 24 x 7 coverage for always-on network operations 2 Includes 4 hour parts response for faster hardware recovery 3 Covers both physical and electronic service handling 4 Supports the DNA Center Appliance with Cisco exchange service