Cisco SMARTnet 24x7x4 Hour Catalyst 1000 16-Port Support | Enterprise — CON-SSC4P-C1062G16

Keep your Catalyst 1000 access layer covered with Cisco SMARTnet extended service. Designed for environments that depend on always-on connectivity, this plan provides 24x7 coverage with a 4-hour parts response and exchange service to help restore failed hardware quickly. It is a practical fit for edge switching where PoE endpoints, uplinks, and user access cannot wait for slow repair cycles. The service includes new releases updates, web knowledge base access, phone support, and parts replacement, giving operations teams the tools and vendor backing needed to move from incident to resolution with less friction. For distributed sites, branch offices, and campus closets, that support model can make the difference between a short interruption and a prolonged outage. Compared with lower-tier support, this service is built for organizations that value faster recovery and predictable escalation. It helps protect the investment in Catalyst switching by aligning support coverage with the operational importance of the network edge. Ideal For Supporting a Catalyst 1000 in a branch office access layer Maintaining PoE switching for phones, cameras, and wireless access points Reducing recovery time for edge switch hardware failures Backing campus network closets that require 24x7 support coverage Why This Product 1 Around-the-clock coverage for edge switching environments 2 Defined 4-hour parts response for faster restoration 3 Exchange service reduces time spent on hardware recovery 4 Includes updates, knowledge base access, and phone support