Cisco SMARTnet 24x7x4 for Catalyst 3850 48-Port | Support, Exchange — CON-SNTP-C1WSC385
Maintain uptime on Cisco Catalyst 3850 48-port switching with SMARTnet 24x7x4 support designed for fast hardware recovery. This service provides replacement coverage with a 4-hour parts response time, helping infrastructure teams restore failed components quickly and keep access-layer traffic moving. For environments where switch availability directly affects users, applications, and downstream services, the value is in speed and predictability. Instead of waiting through standard business-hour support windows, you get around-the-clock coverage aligned to production operations. That matters when a failed switch can stall authentication, VoIP, wireless access, or branch connectivity. This service is a strong fit for organizations that standardize on Cisco switching and need a support plan that matches the operational importance of the platform. It helps reduce the risk and cost of extended outages while preserving the investment already made in Catalyst 3850 infrastructure. For teams comparing support tiers, 24x7x4 coverage is the practical choice when downtime is more expensive than premium service. Ideal For Campus access switching where rapid hardware replacement is required Production network environments that run 24x7 and cannot wait for next-business-day support Standardized Cisco Catalyst 3850 deployments with formal support coverage IT operations teams that need predictable recovery for switch failures Why This Product 1 24x7 coverage instead of business-hours-only support 2 4-hour parts response for faster recovery 3 Exchange-based replacement for failed hardware 4 Built for Cisco Catalyst 3850 48-port deployments
- Service type: SMARTnet - Extended Service
- Service response time: 4 Hour - Parts
- Service main type: Exchange
- Provided support: Replacement
- Service sub type: Electronic and Physical
- Service characteristic: Parts
- Vendor: Cisco
- Supported platform: Cisco One Catalyst 3850 48-port switch
- Product Supported: Cisco One Catalyst 3850 48-port switch
- Support Hours: 24x7
- Bundle Support: SMARTnet - Extended Service
- Covered Period: 24x7x4
- Support Channel: Exchange
- Provided Support: Replacement
- Service Characteristic: Parts
- Service Description: 24x7x4 Hour service main type: Exchange
- Key Feature 1: Service type: SMARTnet - Extended Service
- Key Feature 2: Service response time: 4 Hour - Parts
- Key Feature 3: Service main type: Exchange
- Key Feature 4: Provided support: Replacement
- Key Feature 5: Service sub type: Electronic and Physical
- Key Feature 6: Service characteristic: Parts
- Key Feature 7: Vendor: Cisco
- Key Feature 8: Supported platform: Cisco One Catalyst 3850 48-port switch
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