Cisco SMARTnet 24x7x4 for Catalyst 3850 48 Port | Enterprise Support — CON-SNTP-WSC385UE

Keep your Catalyst 3850 access layer covered with Cisco SMARTnet 24x7x4 service. This support plan is designed for environments where switch availability matters, giving IT teams a defined four-hour parts replacement response and access to Cisco technical resources when issues interrupt operations. For organizations running user access, edge connectivity, or distributed campus switching on the Catalyst 3850 48-port platform, service continuity is often more valuable than the hardware itself. SMARTnet helps preserve that continuity by pairing replacement support with Cisco’s service organization, so teams can move from fault detection to resolution with less delay. This service is a strong fit for infrastructure groups that need predictable support economics and a clear escalation path for production switching. It is especially useful when the switch supports business-critical endpoints, voice, wireless, or segmented access networks where downtime carries real cost. By aligning response time, parts coverage, and vendor-backed assistance, this service helps justify the investment in a Cisco access platform. Ideal For Support campus access switching for user and device connectivity Cover production Catalyst 3850 deployments in branch or headquarters closets Maintain uptime for voice, wireless, and segmented access networks Provide replacement coverage for network teams managing critical switch ports Why This Product 1 4-hour parts replacement response for faster recovery 2 Cisco-backed exchange service for production switching 3 Support designed for Catalyst 3850 48-port environments 4 Defined service terms for easier budget planning