Cisco SMARTnet 24x7x4 for Catalyst 3850 24P | Enterprise Support — CON-SNTP-38024UK9

Maintain network continuity with Cisco SMARTnet 24x7x4 coverage for the Catalyst 3850 24-port platform. Built for teams that cannot wait on standard business-hours support, this service provides around-the-clock access to Cisco assistance with a 4-hour parts response target and exchange-based fulfillment. For access-layer switches carrying voice, wireless, endpoint, and application traffic, the value is speed and predictability. When hardware issues surface, rapid replacement helps reduce outage windows and keeps recovery aligned to operational SLAs. That matters most in distributed enterprises, campus networks, and branch environments where a single switch can affect an entire floor or site. This service is a strong fit when the switch is still central to the network design and the cost of delay exceeds the cost of coverage. It gives procurement and infrastructure teams a clearer support path, better budget control, and a practical way to extend the useful life of deployed Cisco hardware without accepting avoidable risk. Ideal For Supporting campus access switches that carry user and voice traffic Maintaining branch network uptime where local IT response is limited Protecting production switching tied to business-critical applications Extending support coverage for installed Catalyst 3850 deployments Why This Product 1 Faster recovery than business-hours-only support 2 Exchange-based parts service for reduced downtime 3 4-hour response target for urgent incidents 4 Designed for installed Catalyst 3850 access switches