Cisco SMARTnet 24x7x4 Catalyst 2960-XR 24 Gig | Enterprise Support — CON-SSSNP-WSC312PC

Maintain dependable access-layer operations with Cisco SMARTnet Solution Support for the Catalyst 2960-XR 24 Gig platform. This service is designed for teams that need fast recovery, pairing 24x7 coverage with a 4-hour parts response target to help minimize disruption when hardware issues arise. For branch, campus, and edge switching, the difference between a short interruption and a costly outage often comes down to response time. This support offering helps shorten the path to replacement parts and gives infrastructure teams a clear service framework for restoring connectivity quickly. It is especially valuable where user access, local services, and downstream applications depend on a stable switching layer. Cisco’s support model adds confidence to a widely deployed access switch platform by aligning service expectations with operational priorities. Rather than absorbing the risk of delayed recovery, organizations can standardize on a support contract that helps preserve uptime, protect service continuity, and support the lifecycle of the network investment. Ideal For Branch switching support for Catalyst 2960-XR deployments Campus access networks requiring fast parts replacement Edge environments with strict uptime requirements Organizations standardizing on Cisco support contracts Why This Product 1 24x7x4 coverage for faster recovery windows 2 4-hour parts response for access-layer continuity 3 Replacement support reduces operational disruption 4 Designed for Catalyst 2960-XR 24 Gig deployments