Cisco SMARTnet 24x7x2 for Catalyst 2960-XR 48 GigE PoE | Enterprise Support — CON-SNTP-WSC29648
Maintain uptime on critical access-layer switching with Cisco SMARTnet Extended Service for the Catalyst 2960-XR 48 GigE PoE platform. This one-year service plan pairs 24x7x2-hour support with parts replacement, email assistance, and access to new releases updates, helping your team resolve issues quickly and keep production networks stable. For environments where edge switching carries voice, wireless, building systems, and user access traffic, response time matters. SMARTnet adds Cisco’s technical depth to your internal operations, reducing the risk of extended outages and helping preserve service continuity across distributed sites. It is a practical choice when the cost of downtime far exceeds the cost of support. This service is designed for organizations that need predictable coverage, faster recovery, and a direct path to Cisco expertise without expanding headcount. It supports the operational discipline expected in enterprise networks and helps protect the investment already made in Catalyst infrastructure. Ideal For Supporting campus access switches carrying user, voice, and wireless traffic Covering branch office Catalyst 2960-XR deployments with rapid replacement support Maintaining uptime for PoE edge infrastructure in enterprise buildings Reducing recovery time for production network incidents after hardware failure Why This Product 1 24x7x2-hour response support versus standard business-hours coverage 2 Parts replacement included for faster hardware recovery 3 New releases updates help keep supported software current 4 Built for Catalyst 2960-XR PoE access switching environments
- Service type: Cisco SMARTnet Extended Service
- Service duration: 1 year
- Support window: 24 x 7 x 2 hour
- Provided support: parts replacement
- Service characteristic: parts
- Service sub type: physical
- Pricing Type: Subscription
- Product Supported: Catalyst 2960-XR 48 GigE PoE
- Bundle Support: SMARTnet Extended Service
- Covered Period: 1 Year
- Provided Support: Parts Replacement
- Service Characteristic: Parts
- Service Type: Maintenance
- Remote Onsite: Onsite
- Duration Hours: 8,760 hours
- Service Duration: 1 Year
- Service Location: Onsite
- Service Description: 24x7x2 Hour support with parts replacement and email support for Catalyst 2960-XR 48 GigE PoE
- Certification Vendor: Cisco
- Language Supported: English
- Key Feature 1: Service type: Cisco SMARTnet Extended Service
- Key Feature 2: Service duration: 1 year
- Key Feature 3: Support window: 24 x 7 x 2 hour
- Key Feature 4: Provided support: parts replacement
- Key Feature 5: Provided support: email support
- Key Feature 6: Provided support: new releases update
- Key Feature 7: Service characteristic: parts
- Key Feature 8: Service sub type: physical
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