Cisco SMARTnet 1 Year for Catalyst 3850 | 24x7 TAC, Maintenance — CON-SW-WSC385SE
Keep your Catalyst 3850 support posture current with Cisco SMARTnet, a 1-year maintenance service built for teams that cannot afford extended network disruption. It provides 24x7 access to Cisco Technical Assistance Center engineers, helping accelerate diagnosis and resolution when switching issues affect users, applications, or site connectivity. For infrastructure teams, the value is in response speed and vendor-backed expertise. Instead of relying solely on internal troubleshooting, you gain access to Cisco support resources, tools, and training that help shorten incident cycles and reduce operational risk. That matters most when the switch layer carries voice, access, and business-critical traffic. This service is a practical fit for organizations that need predictable support coverage for deployed Catalyst 3850 hardware. It helps preserve uptime, extend the useful life of the platform, and justify the investment in enterprise switching with the support structure expected in production environments. Ideal For Supporting a Catalyst 3850 access layer in a corporate campus Maintaining switch coverage for branch office network operations Backing production LAN infrastructure with vendor TAC access Reducing downtime risk for voice, data, and application traffic Why This Product 1 Includes 24x7 Cisco TAC access rather than basic business-hours support 2 Provides maintenance coverage for production Catalyst 3850 deployments 3 Adds vendor engineering resources that reduce internal troubleshooting burden 4 Fits organizations that need predictable support for critical switching infrastructure
- Service sub type: Electronic
- Provided Support: Phone Support
- Manufacturer: Cisco Systems, Inc.
- Product Type: Service
- Service Duration: 1 Year
- Service Sub Type: Electronic
- Service Main Type: Maintenance
- Service Description: 24x7
- Brand Name: Cisco
- Service Name: SMARTnet
- Manufacturer Part Number: CON-SW-WSC385SE
- Key Feature 1: SMARTnet electronic service for Cisco Catalyst 3850
- Key Feature 2: 1-year service duration
- Key Feature 3: 24x7 technical assistance coverage
- Key Feature 4: Phone support from Cisco TAC
- Key Feature 5: Maintenance service main type
- Key Feature 6: Service sub type: Electronic
- Key Feature 7: Vendor-backed support resources and training access
Write Your Own Review
