Cisco Smart Net Total Care for Firepower 1010 ASA | TAC Support — CON-L14HR-7706B23R
Keep your Cisco Firepower 1010 ASA appliance supported with Smart Net Total Care, a technical service built for teams that need direct access to Cisco expertise when issues surface. For security infrastructure, even routine faults can interrupt connectivity, delay remediation, and consume valuable operations time. This service helps shorten that path. The offering includes TAC live support and software support, giving your team a clear escalation route for technical problems tied to the platform. That matters when the appliance sits at the edge of the network and availability affects users, sites, and business transactions. Instead of relying on internal guesswork or waiting through slower support channels, you get a defined support model from Cisco. This service is a strong fit for organizations that want to keep Firepower 1010 ASA support current without overbuying unnecessary extras. It is designed to preserve operational confidence, reduce troubleshooting friction, and support the kind of disciplined maintenance posture that security appliances require in production environments. Ideal For Supporting a Cisco Firepower 1010 ASA appliance at a branch edge Providing TAC escalation for security appliance software issues Maintaining support coverage for firewall and VPN operations Standardizing Cisco support for distributed security deployments Why This Product 1 Includes TAC live support for faster escalation 2 Covers software support without RMA handling 3 Built for Cisco security appliance operations 4 Fits branch edge firewall support requirements
- Product type: Service
- Provided support: Software Support
- Service main type: Technical
- Brand name: Cisco
- Manufacturer: Cisco Systems, Inc.
- Service description: Cisco Smart Net Total Care without RMA
- Pricing Type: Service
- Product Supported: Cisco Firepower 1010 ASA appliance
- Bundle Support: Cisco TAC Live Support
- Covered Period: 14 months
- Provided Support: Software Support
- Service Characteristic: Technical support without RMA
- Service Type: Cisco Smart Net Total Care without RMA
- Remote Onsite: Remote
- Duration Hours: 0 hours
- Service Duration: 14 months
- Service Location: Remote
- Service Description: Technical support with TAC live support and software support
- Certification Vendor: Cisco
- Language Supported: English
- Key Feature 1: Product type: Service
- Key Feature 2: Provided support: Software Support
- Key Feature 3: Provided support: TAC Live Support
- Key Feature 4: Service main type: Technical
- Key Feature 5: Brand name: Cisco
- Key Feature 6: Manufacturer: Cisco Systems, Inc.
- Key Feature 7: Manufacturer part number: CONSWCRSMS14G
- Key Feature 8: Service description: Cisco Smart Net Total Care without RMA
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