Cisco Smart Net Total Care for Catalyst 3650 48-Port | 24x7 Support — CON-SW-WSC365FQ

Maintain operational continuity on a Cisco Catalyst 3650 48-port deployment with shared support coverage built for enterprise network teams that cannot afford slow recovery. This entitlement provides 24x7 access to Cisco support with a 4-hour response target, giving you a defined path to escalation when switching issues threaten user access, voice, or application traffic. For environments where the switch is part of a larger access layer standard, shared partner support can simplify service administration while preserving the response expectations procurement and operations teams require. It is a practical fit for organizations that want vendor-backed coverage without adding unnecessary service complexity. This service is designed to support the installed base rather than replace it, making it a strong choice for extending the useful life of a Catalyst 3650 in production. The value is in predictable support coverage, faster incident handling, and the confidence to keep a proven platform in service longer. Ideal For Supporting a campus access switch standard built on Catalyst 3650 Maintaining coverage for production network closets with limited local staff Providing escalation support for voice and data traffic on access switches Extending support continuity during lifecycle planning and refresh windows Why This Product 1 24x7 support coverage for production network operations 2 4-hour response target for faster escalation 3 Shared partner support model for simpler administration 4 Built for Cisco Catalyst 3650 access switching