Cisco Smart Net Total Care CXL1 8X5XNBDOS DR UCS C480 M5 | Technical Service — CON-L1DR5-SCC480M5

Protect critical UCS operations with Cisco Smart Net Total Care coverage built for environments where downtime carries real cost. This service package pairs 8x5 support with next-business-day hardware response and disaster recovery base coverage for the Cisco UCS C480 M5 platform, helping infrastructure teams keep support paths clear when issues arise. For organizations running business-critical workloads on Cisco UCS, the value is not just access to assistance — it is the confidence that support is tied to the platform, the vendor, and the operational realities of enterprise data centers. Smart Net Total Care is designed to reduce friction during incidents, preserve service continuity, and give IT teams a dependable escalation path when hardware or operating system issues threaten availability. This service fits teams that want structured support coverage without overbuying unnecessary service tiers. It is a practical choice for standard enterprise operations where predictable response timing, vendor accountability, and lifecycle support matter more than broad, generalized coverage. For procurement teams, it provides a clear way to extend the useful life of the UCS investment while keeping support aligned to the installed base. Ideal For Support a Cisco UCS C480 M5 server in a primary data center Cover enterprise workloads that can tolerate business-hour support windows Extend vendor support for a standardized Cisco infrastructure stack Maintain service coverage for production server environments Why This Product 1 More structured than basic break-fix support 2 Aligned to Cisco UCS C480 M5 hardware 3 Includes next-business-day response timing 4 Built for enterprise server operations