Cisco Smart Net Total Care CON-SNT-C11114P 8x5xNBD | Enterprise Support — CON-SNT-C11114P

Keep branch connectivity on track with Cisco Smart Net Total Care for the ISR 1100. This support service is designed for environments that depend on reliable WAN access, secure routing, and consistent service restoration after covered hardware issues. With 8x5xNBD coverage, teams get structured support during business hours and next-business-day replacement handling for eligible failures. That makes it easier to plan around service events, reduce uncertainty in the repair cycle, and protect the network edge without overbuying support that the site does not need. For distributed offices, retail locations, and remote sites, the ISR 1100 often sits at the center of daily operations. A support contract like this helps preserve uptime where a router outage can interrupt transactions, voice, cloud access, and local services. It also gives procurement a clean, vendor-backed support path tied to a specific Cisco part number. Choose this service when you want practical coverage for a business-critical branch router and a lower-friction path to recovery than unmanaged replacement workflows. Ideal For Support a Cisco ISR 1100 router at a branch office Maintain recovery coverage for retail or distributed site connectivity Reduce downtime exposure for WAN, VPN, and cloud access services Back up procurement with a defined Cisco replacement support contract Why This Product 1 Next-business-day replacement for covered failures 2 Business-hour coverage suited to branch operations 3 Exchange-based service handling from Cisco 4 Lower-friction support path than unmanaged repair