Cisco Smart Net Total Care CON-L1NBD-C9300X12 8x5 NBD | Catalyst 9300X — CON-L1NBD-C9300X12
Maintain service continuity on your Catalyst 9300X deployment with Cisco Smart Net Total Care coverage built for operational teams that cannot afford extended outages. This service pairs 8x5 support with next-business-day exchange, helping you move quickly from fault detection to replacement when hardware issues interrupt production access switching. For infrastructure environments built around 12 x 25G fiber ports, the value is not just response time. It is the ability to keep a critical access layer under active vendor support, with access to Cisco diagnosis, web knowledge base resources, software updates, and upgrade guidance. That combination helps reduce time spent isolating problems and shortens the path to restoration. This service is a strong fit for organizations that want predictable support coverage for a premium switching platform without overbuying around-the-clock response. It gives procurement and operations teams a clear support model tied to a specific Cisco hardware footprint, while preserving the service quality expected in enterprise networks. Ideal For Supporting a Catalyst 9300X access layer in a corporate campus Maintaining service coverage for fiber-connected distribution switching Reducing outage impact in branch or regional office networks Backing procurement with a defined Cisco support entitlement Why This Product 1 Next-business-day exchange instead of standard break-fix delays 2 Cisco-backed diagnosis and software support included 3 Built for Catalyst 9300X fiber access deployments 4 8 x 5 coverage fits business-hour operations
- Pricing Type: Service Entitlement
- Product Supported: Cisco Catalyst 9300X 12 x 25G fiber ports modular platform
- Bundle Support: Smart Net Total Care
- Covered Period: Service term not specified
- Provided Support: Diagnosis, Web Knowledge Base Access, Software Upgrade, Software Update, Phone Support, Replacement
- Service Characteristic: Electronic and Physical Service
- Service Type: Support and exchange service
- Remote Onsite: Remote
- Duration Hours: 8 hours
- Service Duration: 8 x 5 x Next Business Day
- Service Location: Customer Site
- Service Description: Cisco Smart Net Total Care coverage for Catalyst 9300X with diagnosis, software support, and next-business-day exchange.
- Certification Vendor: Cisco
- Language Supported: English
- Key Feature 1: Cisco Smart Net Total Care service
- Key Feature 2: 8 x 5 support coverage
- Key Feature 3: Next-business-day exchange response
- Key Feature 4: Electronic and physical service subtype
- Key Feature 5: Diagnosis support included
- Key Feature 6: Web knowledge base access included
- Key Feature 7: Software update and upgrade support included
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