Cisco Smart Net Total Care CBS220 24-Port PoE 4x10G SFP+ | Warranty — CON-SNC-CBAA2202

Keep a critical access switch in service when failures would otherwise ripple across users, phones, and connected endpoints. This Cisco Smart Net Total Care coverage is built for the CBS220 Smart 24-port GE PoE switch with 4 x 10G SFP+ uplinks, adding a structured support path beyond the standard warranty. The service combines remote diagnosis, phone support, hardware support, parts replacement, and depot repair with pick-up and return handling. If the switch is damaged by an accident or develops a hardware fault, the coverage is designed to move the issue into a defined repair workflow instead of leaving your team to absorb the full replacement cost. For infrastructure teams, the value is in predictability: a 2-year term, 9 x 5 coverage, and a 7-business-day repair response time help align support with planned operations and budget cycles. It is a practical fit for branch networks, small campus access layers, and distributed environments where uptime matters, but full enterprise support contracts are not always justified. This service helps extend the useful life of the hardware while reducing the risk of an unplanned refresh. Ideal For Supporting a branch access switch that connects users, phones, and printers Covering a small campus PoE switch with limited on-site IT staff Protecting network hardware after accidental spills or physical damage Maintaining budget control for distributed switch deployments Why This Product 1 Adds accidental damage protection beyond standard warranty coverage 2 Includes parts replacement and depot repair for failed hardware 3 Provides remote diagnosis and phone support for faster triage 4 Fits a 2-year support window for planned lifecycle budgeting