Cisco Smart Net Total Care 8x5xNBD Support for Room Navigator | Technical — CON-SSSNT-CS1T102T

Protect Cisco Room Navigator deployments with one year of Smart Net Total Care Solution Support built for operational continuity. This service package delivers 8x5xNBD coverage, giving IT teams a defined support window and next-business-day response path for faster issue resolution. Designed for organizations that depend on Cisco collaboration endpoints, this support plan adds phone support, web knowledge base access, and new releases updates to help maintain service quality over time. The electronic service model keeps access straightforward and reduces friction for distributed support teams. For environments where room scheduling and collaboration hardware must stay available, this support offering helps reduce downtime risk and simplifies lifecycle management. It is a practical choice when the cost of an unsupported endpoint is higher than the cost of keeping it covered. Ideal For Supporting Cisco Room Navigator devices in enterprise meeting rooms Maintaining collaboration endpoint coverage across distributed office locations Standardizing support for room scheduling hardware under a single service term Reducing downtime exposure for user-facing conference room control panels Why This Product 1 Includes phone support and web knowledge base access 2 Provides 8x5xNBD coverage for planned support windows 3 Covers Cisco Room Navigator under a 1 year term 4 Delivered as an electronic technical support service