Cisco Smart Net Total Care 8x5xNBD Exchange | Wi-Fi 6 Outdoor AP — CON-SW-C9124AXI

Maintain service continuity for outdoor wireless deployments with Cisco Smart Net Total Care coverage for the Wi-Fi 6 access point platform. Built for environments where access interruptions affect users, operations, and customer experience, this service combines 8x5 support with Next Business Day exchange to reduce time spent waiting on hardware resolution. For infrastructure teams managing campus, branch, or perimeter wireless, the value is in predictable response and a clear support path. Phone support gives your team direct access to Cisco assistance, while exchange-based replacement helps move failed hardware out of the critical path faster than standard return workflows. That matters when the access point is mounted outdoors and network availability is tied to physical service access, weather exposure, or remote site logistics. This coverage is a strong fit for organizations that want dependable support economics without paying for more service than the deployment requires. It helps preserve uptime, simplify incident handling, and keep wireless operations aligned with business hours and maintenance windows. Ideal For Campus outdoor wireless coverage where access point failure affects user connectivity Branch or remote site deployments that need predictable replacement response Perimeter and exterior access point installations exposed to environmental wear Operations teams standardizing support coverage across Cisco wireless hardware Why This Product 1 Includes phone support, not exchange-only coverage 2 Next Business Day response helps shorten recovery time 3 8 x 5 coverage fits business-hour operations 4 Purpose-built for Cisco outdoor Wi-Fi 6 access points