Cisco Smart Net Total Care 8x5x4 Hour for Catalyst 9115AX

Maintain uptime for Cisco Catalyst 9115AX deployments with 8x5x4 Hour Smart Net Total Care coverage. Get parts replacement, phone support, and web knowledge base access backed by Cisco service infrastructure for faster recovery when hardware issues interrupt operations. Protect wireless uptime with 8 x 5 x 4 Hour exchange coverage Restore failed hardware faster using 4 Hour - Parts response time Reduce troubleshooting delays with phone support access Resolve common issues via web knowledge base access Maintain service continuity with parts replacement coverage Stay current through new releases update support Support Catalyst 9115AX deployments with Cisco-backed service infrastructure Key Features Service name: Smart Net Total Care - Extended Service Service main type: Exchange Service description: 8 x 5 x 4 Hour Service response time: 4 Hour - Parts Provided support: Phone Support, Web Knowledge Base Access, New Releases Update, Parts Replacement Service sub type: Electronic and Physical Service characteristic: Parts FAQ What does 8 x 5 x 4 Hour coverage mean? It indicates support is available eight hours per day, five days per week, with a 4 Hour - Parts response target. Which product is covered by this service? This service is for the Cisco Catalyst 9115AX series. What support is included? Included support covers phone support, web knowledge base access, new releases updates, and parts replacement. What kind of service model is this? It is an exchange-based extended service with both electronic and physical service sub types.