Cisco Smart Net Total Care 8x5x4 Hour Exchange | Support, Enterprise — CON-SNT-HCIAF22C

Protect hyperconverged infrastructure with Cisco Smart Net Total Care coverage designed for teams that cannot afford slow recovery. This 8x5x4 exchange service combines phone support with replacement handling to reduce the operational drag of hardware faults and keep your environment on track. For compute platforms supporting business-critical workloads, response time matters as much as the fix itself. A 4-hour replacement window helps shorten disruption when a component fails, while Cisco support gives your team a direct path to technical assistance from the vendor that built the platform. This service fits organizations that value predictable support economics and faster restoration over ad hoc break-fix arrangements. It is built to help preserve service continuity, reduce internal troubleshooting time, and support the lifecycle of Cisco hyperconverged deployments with a defined service window. Ideal For Supporting Cisco hyperconverged infrastructure in production data centers Covering compute platforms that require rapid hardware replacement Maintaining service levels for business-critical virtualized workloads Reducing recovery time for teams standardizing on Cisco support Why This Product 1 Includes replacement coverage, not phone support alone 2 Defines a 4 hour response window for faster recovery 3 Built for Cisco compute hyperconverged environments 4 Supports operational continuity with vendor-backed service