Cisco Smart Net Total Care 8x5x4 Hour Exchange | Parts Replacement — CON-L1NCO-UCSXM21C
Protect critical UCS infrastructure with Cisco Smart Net Total Care - Extended Service, built for environments that need predictable support and fast parts replacement. This 8x5x4 service model combines phone support, web knowledge base access, and new releases updates with exchange-based parts service to help keep the UCS 210C M7 compute node available when it matters most. For infrastructure teams, the value is operational certainty. A 4-hour parts replacement response helps shorten recovery windows, while access to Cisco support resources gives administrators a direct path to troubleshooting and maintenance guidance. The service is designed to support disciplined lifecycle management, reduce unplanned disruption, and keep maintenance costs easier to forecast. This is the right fit when uptime, vendor-backed support, and controlled service spend matter more than reactive break-fix coverage. It supports the kind of environment where a single delayed component can affect application availability, cluster health, or scheduled service windows. Ideal For Support UCS 210C M7 compute nodes in production virtualization clusters Maintain spare-part recovery targets for business-critical server environments Cover planned business-hours operations that require vendor-backed escalation Stabilize support costs for enterprise data center hardware refresh cycles Why This Product 1 Includes 4-hour parts replacement response 2 Covers business-hours support with exchange service 3 Adds phone support and web knowledge base access 4 Supports UCS 210C M7 lifecycle management
- Service type: extended support for Cisco UCS hardware
- Service main type: exchange
- Service description: 8 x 5 x 4 Hour
- Provided support: phone support
- Service characteristic: parts
- Pricing Type: Service
- Product Supported: Cisco UCS 210C M7 compute node
- Bundle Support: Smart Net Total Care - Extended Service
- Covered Period: Business Hours
- Provided Support: Phone Support, Web Knowledge Base Access, New Releases Update, Parts Replacement
- Service Characteristic: Parts
- Compliance Standards: N/A
- Service Type: Extended Service
- Remote Onsite: Onsite
- Duration Hours: 4 Hour parts replacement response
- Service Duration: 8 x 5 x 4 Hour
- Service Location: Customer Site
- Service Description: Exchange service with parts replacement support
- Certification Vendor: Cisco
- Key Feature 1: Service type: extended support for Cisco UCS hardware
- Key Feature 2: Service main type: exchange
- Key Feature 3: Service description: 8 x 5 x 4 Hour
- Key Feature 4: Provided support: phone support
- Key Feature 5: Provided support: web knowledge base access
- Key Feature 6: Provided support: new releases update
- Key Feature 7: Provided support: parts replacement
- Key Feature 8: Service characteristic: parts
Write Your Own Review
