Cisco Smart Net Total Care 24x7x4 Hour Exchange | Catalyst 3850 — CON-L1NBD-WS6548SL
Protect the access layer that keeps users, voice, and wireless traffic moving. Cisco Smart Net Total Care for the Catalyst 3850 48 Port PoE LAN Base delivers 24x7x4 Hour exchange coverage with parts replacement, phone support, and web knowledge base access. When a hardware issue threatens uptime, the service is designed to shorten the path from fault to replacement so your team can restore service without waiting through a standard business-day queue. This service fits environments where the switch is not just another box in the rack. It supports production networks that depend on predictable recovery, especially where PoE access ports carry critical endpoints and downtime has a direct business cost. New releases updates help keep the platform aligned with current Cisco maintenance, while the exchange model reduces the burden on internal spares planning. For infrastructure teams, the value is simple: faster recovery, fewer surprises, and a support path built for enterprise operations. It is the kind of coverage that justifies the platform investment by protecting the switch you already rely on every day. Ideal For Protecting a campus access switch that supports PoE endpoints and user connectivity Maintaining rapid replacement coverage for production network hardware in a branch or headquarters Supporting operations teams that need 24x7 access to Cisco troubleshooting resources Reducing recovery time for a Catalyst 3850 deployed in a business-critical switching layer Why This Product 1 24x7x4 Hour exchange coverage for faster hardware recovery 2 Includes parts replacement and replacement service 3 Adds phone support and web knowledge base access 4 Supports enterprise uptime planning for Catalyst 3850 deployments
- Service name: Smart Net Total Care - Extended Service
- Service description: 24 x 7 x 4 Hour
- Service main type: Exchange
- Service response time: 4 Hour - Parts
- Provided support: Parts Replacement
- Service sub type: Electronic, Physical
- Product Supported: Cisco Catalyst 3850 48 Port PoE LAN Base
- Bundle Support: Exchange service
- Covered Period: 24 x 7
- Provided Support: Parts Replacement, Replacement, Phone Support, Web Knowledge Base Access, New Releases Update
- Service Characteristic: Parts
- Service Type: Extended Service
- Remote Onsite: Remote
- Duration Hours: 24 hours
- Service Duration: 24 x 7 x 4 Hour
- Service Location: Onsite and remote coverage
- Service Description: 24x7x4 Hour exchange support for Catalyst 3850 hardware
- Key Feature 1: Service name: Smart Net Total Care - Extended Service
- Key Feature 2: Service description: 24 x 7 x 4 Hour
- Key Feature 3: Service main type: Exchange
- Key Feature 4: Service response time: 4 Hour - Parts
- Key Feature 5: Provided support: Parts Replacement
- Key Feature 6: Provided support: Phone Support
- Key Feature 7: Provided support: Web Knowledge Base Access
- Key Feature 8: Service sub type: Electronic, Physical
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