Cisco Smart Net Total Care 24x7x4 for Catalyst 1000 24-Port GE | Support — CON-SNTP-C10X4L24

Maintain service continuity on Catalyst 1000 24-port Gigabit Ethernet switches with Cisco Smart Net Total Care extended service. Built for environments where access-layer outages quickly affect users and downstream systems, this plan provides 24x7x4 parts replacement with exchange-based service handling. For teams supporting branch offices, campus closets, and distributed edge networks, the value is speed and predictability. When hardware issues arise, replacement parts are covered through a defined response window, helping restore switching capacity without waiting for standard business-hour support. That matters when the switch is carrying critical endpoints, printers, phones, or uplinks that keep daily operations moving. This service is a strong fit for organizations that want Cisco-backed support aligned to the operational importance of the Catalyst 1000 platform. It helps reduce the cost and disruption of unplanned failures while preserving the service model expected in managed enterprise environments. Ideal For Supporting branch office access switches that must recover quickly from hardware failure Covering campus wiring closet switches carrying user and voice traffic Maintaining service levels for distributed edge networks with limited on-site spares Reducing downtime exposure on Catalyst 1000 deployments in managed enterprise environments Why This Product 1 24x7x4 response window for faster recovery than standard business-hour support 2 Parts replacement coverage for hardware-focused remediation 3 Exchange-based service model for streamlined fulfillment 4 Cisco-backed entitlement for Catalyst 1000 access switching