Cisco Smart Net 24x7x4 Support for Catalyst 3850 | Enterprise Support — CON-SSSNP-C6807XLC

Keep your Catalyst 3850 access layer covered with service designed for environments where switch downtime is not an option. This Cisco support offering provides 24x7 access to technical assistance with a 4-hour response target, helping teams move quickly when a fault affects user access, voice, or wireless connectivity. For networks built around full PoE switching, the value is not just break-fix coverage. It is the ability to preserve service continuity across edge ports that power phones, access points, cameras, and other connected devices. That matters most in campuses, branch offices, and distributed enterprise sites where a single switch can affect many downstream systems. A 3-year service term gives procurement teams a defined support window and helps align maintenance planning with infrastructure refresh cycles. For organizations standardizing on Cisco switching, this service adds a predictable support path that reduces operational uncertainty and supports faster recovery when hardware issues arise. Ideal For Campus access switching where downtime disrupts hundreds of users Branch office LAN environments powered by full PoE edge ports Enterprise voice and wireless networks dependent on Catalyst 3850 availability Operations teams standardizing support coverage across Cisco switching assets Why This Product 1 24x7 coverage with 4-hour response target 2 3-year term for predictable support planning 3 Cisco support for Catalyst 3850 access switching 4 Better fit for full PoE enterprise LANs than basic business-hours coverage