Cisco Smart Care 3-Year 8x5xNBD ISR 1100 Support | Cisco Service — CON-3SNT-C11118PD

Keep branch routing support aligned to business hours with Cisco Smart Net Total Care for ISR 1100 platforms. This 3-year service is designed for organizations that need dependable assistance, predictable coverage, and a clear response path when network issues threaten uptime. With 8x5 support and next-business-day response, the service helps IT teams maintain operational continuity without overcommitting to around-the-clock coverage they may not need. Phone support adds a direct line to Cisco-backed assistance, while the service model supports more controlled planning for maintenance and incident handling. For distributed environments, the value is in reducing uncertainty. Instead of treating router support as an afterthought, this coverage helps preserve the availability of the network edge that keeps users, applications, and remote sites connected. It is a practical fit for teams that want stronger service assurance around Cisco ISR 1100 infrastructure while keeping support costs aligned to standard business operations. Ideal For Supporting branch routers that must stay available during business hours Covering distributed sites that rely on ISR 1100 for WAN connectivity Standardizing support for Cisco edge infrastructure across multiple offices Reducing downtime risk for teams that do not require 24x7 coverage Why This Product 1 8x5 coverage instead of 24x7 support 2 Next-business-day response for planned service economics 3 Cisco-backed support for ISR 1100 platforms 4 3-year term for predictable lifecycle planning