Cisco SLES SAP 1-2 CPU or VM 3-Year Service | 24x7, 1-Hour Phone — CON-ISV1-SA2S2V3A

Keep SAP-related Linux workloads under disciplined support with Cisco Independent Software Vendor Application Services for SLES SAP deployments sized for 1-2 CPU or 1-2 virtual machines. This service is built for teams that need vendor-backed technical coverage around business-critical applications, not generic break-fix assistance. The 24x7 service model and 1-hour phone response for Severity 1 issues help reduce the time between incident detection and expert engagement. That matters when SAP application availability affects order processing, finance, supply chain, or other core operations. With a 3-year term and electronic delivery, this service fits procurement teams that want predictable coverage and straightforward activation. It is a strong match for organizations standardizing on Cisco-backed support for application environments where downtime carries real business cost. Ideal For Supporting a small SAP application server footprint running on Linux Covering a virtualized SAP environment with 1-2 VM entitlement Providing escalation support for Severity 1 production incidents Maintaining 24x7 support coverage for business-critical SAP operations Why This Product 1 24x7 technical coverage versus limited business-hour support 2 1-hour Severity 1 phone response for faster escalation 3 Sized for 1-2 CPU or 1-2 VM deployments 4 3-year electronic term simplifies renewal planning