Cisco Security Manager Standard 10-Device License — 5 Year On-site NBD | SNTC-NCD, Support — CON-SNC-LSMST10K
Keep security orchestration infrastructure available and supported with a 5 Year on-site maintenance package for Cisco Security Manager Standard covering up to 10 devices. This service delivers Next Business Day response and includes both parts and labor—ensuring vendor accountability for hardware faults and on-prem activities tied to device availability. On-site physical service minimizes disruption for complex appliance replacements, while the parts-and-labor characteristic simplifies cost allocation for repairs. This license-level maintenance is designed for environments where Security Manager is a control plane for policy orchestration across up to 10 appliances. Compared with remote-only support, on-site coverage reduces coordination time for hardware swaps and verifies repairs under vendor supervision. Choose this SKU when you require predictable service response, in-person execution of repairs, and an extended five-year commitment to match long-term security program lifecycles. Ideal For Cover Security Manager appliances in a regional operations center with on-site repair SLA Support 10-device security orchestration deployments in midmarket firewall farms Provide vendor-executed hardware replacement during policy orchestration upgrades Match five-year security program timelines with contract-aligned maintenance Why This Product 1 Includes both parts and labor for on-site execution versus remote-only repair options 2 Covers up to 10 devices under one license, reducing per-device administrative overhead 3 Offers Next Business Day vendor response compared with multi-day depot repair timelines 4 Five-year term aligns maintenance with long-term security program roadmaps
- Service Name: Care Pack Proactive Care - Extended Service
- Service Duration: 5 Year
- Service Location: Customer site (on-site)
- Service Response Time: Next Business Day
- Service Characteristic: Parts & Labor
- Provided Support: Repair; Parts Replacement
- License Scope: 10 Device Security Manager Standard
- Mpn: CON-SNC-LSMST10K
- Brand Name: Cisco
- Manufacturer: Hewlett Packard Enterprise (as listed)
- Product Type: Service
- Service Type: Care Pack Proactive Care - Extended Service
- Remote Onsite: On-site (Parts & Labor)
- Duration Hours: 0 hours
- Product Supported: Cisco Security Manager Standard (10-device license)
- Service Description: On-site maintenance with Next Business Day response, parts & labor for up to 10 devices
- Coverage Scope: 10 devices
- Service Sub Type: Physical
- Key Feature 1: Service Name: Care Pack Proactive Care - Extended Service
- Key Feature 2: Service Duration: 5 Year
- Key Feature 3: Service Location: On-site
- Key Feature 4: Service Response Time: Next Business Day
- Key Feature 5: Service Characteristic: Parts & Labor
- Key Feature 6: Provided Support: Repair and Parts Replacement
- Key Feature 7: License Scope: 10 Device Security Manager Standard
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