Cisco Secure Workload Support 24x7x4 | Enterprise Support, On-site — CON-SSSNP-TAUNG3

Protect critical Cisco Secure Workload deployments with a support plan built for fast response and practical recovery. This 24x7x4 service is designed for teams that cannot afford extended disruption, combining phone support, on-site assistance, and replacement coverage to help restore service quickly when hardware or operational issues arise. For infrastructure leaders, the value is not just access to support—it is the ability to keep production systems moving with less uncertainty. When a failure occurs, replacement coverage helps reduce time spent waiting on parts, while on-site support helps limit downtime and accelerate resolution. Around-the-clock availability matters when workloads run beyond business hours and incidents do not wait for a service window. Cisco Customer Experience services are built to support the lifecycle of your environment, helping you maintain service levels while controlling operational risk. This plan is a strong fit for organizations that depend on secure, always-on network operations and want a support model that aligns with the cost of downtime. Ideal For Supporting production Cisco Secure Workload deployments that require rapid recovery from service interruptions Maintaining secure infrastructure operations across distributed enterprise environments Reducing downtime risk for teams responsible for always-on network security services Providing escalation coverage for IT operations that need on-site remediation and replacement support Why This Product 1 Includes on-site support, not phone-only coverage 2 Adds replacement service to speed recovery 3 Provides 24x7x4 response for critical environments 4 Backed by Cisco Customer Experience services