Cisco Secure Web Appliance S196 Support | 24x7 On-Site Maintenance — CON-SSSNC-WSAS1969

Keep the Cisco Secure Web Appliance S196 in service with 24x7x4-hour on-site support built for teams that cannot afford extended disruption. This 4-year maintenance plan combines parts and labor coverage with phone support, remote diagnosis, repair, and parts replacement to accelerate recovery when issues surface. The service also includes web support, new releases updates, and web knowledge base access, giving administrators the reference material and escalation path needed to resolve incidents with less friction. On-site delivery matters when appliance availability is tied directly to security enforcement and user access. For infrastructure teams, this support model helps stabilize operating costs while preserving response speed. It is a practical fit for environments that want predictable maintenance coverage, faster parts handling, and vendor-backed assistance for a security appliance that sits on the network path. Ideal For Supporting production web security gateways that must stay online around the clock Maintaining a Cisco Secure Web Appliance S196 in a centralized enterprise security stack Reducing operational disruption during hardware faults or component replacement events Extending vendor-backed coverage for security teams with limited spare-part inventory Why This Product 1 On-site coverage is better suited to security appliances than remote-only support 2 Parts and labor coverage reduces the burden of separate repair coordination 3 24x7x4-hour service supports environments with strict uptime requirements 4 New releases and knowledge base access add operational value beyond break-fix support