Cisco Secure NW Analytics Management 8x5xNBD Support | Exchange Service — CON-SSSNT-STSMC2K9

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SKU
CON-SSSNT-STSMC2K9
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Keep Cisco Secure Network Analytics management supported with a service plan built around fast parts recovery and predictable maintenance. This 8x5xNBD offering is designed for environments where analytics visibility matters and downtime carries operational risk. With service depot exchange handling and 1-business-day advance parts replacement, it helps reduce the time between fault detection and restoration. For infrastructure teams, the value is not just response speed. It is the ability to maintain continuity without overcommitting internal resources to break-fix logistics. The depot-based model supports controlled service handling, while the exchange structure helps simplify remediation when a covered component needs replacement. That makes this plan a practical fit for organizations that want dependable support coverage without the overhead of a broader managed service. Choose this service when the management layer behind your secure network analytics platform needs disciplined support, clear response expectations, and a cost structure that is easier to forecast over a 1-year term. Ideal For Supporting Cisco Secure Network Analytics management hardware in a centralized operations center Maintaining spare-parts recovery for analytics infrastructure with depot exchange service Covering production monitoring environments that require defined business-hour support Reducing internal break-fix workload for teams managing security analytics appliances Why This Product 1 Includes 1-business-day advance parts replacement 2 Uses service depot exchange instead of ad hoc repair 3 Covers a full 1-year service term 4 Adds phone, email, web, and knowledge base support
  • Service duration: 1 year
  • Service response time: 1 business day advance parts replacement
  • Service location: service depot
  • Service main type: exchange
  • Service characteristic: parts
  • Service sub type: physical and electronic
  • Provided support: parts replacement
  • Pricing Type: Service Contract
  • Product Supported: Cisco Secure Network Analytics Management
  • Bundle Support: Service Depot Exchange
  • Covered Period: 1 Year
  • Provided Support: Parts Replacement, Web Knowledge Base Access, Web Support, Email Support, Phone Support, New Releases Update
  • Service Characteristic: Parts
  • Service Type: Exchange Service
  • Remote Onsite: Onsite
  • Duration Hours: 1 Year
  • Service Duration: 1 Year
  • Service Location: Service Depot
  • Service Description: Appliance Maintenance Silver - Extended Service with Depot Exchange and Advance Parts Replacement
  • Key Feature 1: Service duration: 1 year
  • Key Feature 2: Service response time: 1 business day advance parts replacement
  • Key Feature 3: Service location: service depot
  • Key Feature 4: Service main type: exchange
  • Key Feature 5: Service characteristic: parts
  • Key Feature 6: Service sub type: physical and electronic
  • Key Feature 7: Provided support: parts replacement
  • Key Feature 8: Provided support: web, email, phone, and knowledge base access
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