Cisco Secure Network Server Support | 24x7x4 for ISE App — CON-SSSNP-SNS3C8K9

Keep Cisco ISE infrastructure supported around the clock with 24x7x4 coverage for the Medium Secure Network Server. In environments where authentication, policy decisions, and access control are tied to business continuity, service delays can ripple across users, devices, and security operations. This support entitlement is designed for teams that need continuous access to Cisco assistance and a four-hour response objective. That makes it a strong fit for organizations running ISE in production, where the server is part of the control plane for network access and security enforcement. When issues arise, the value is not just faster response — it is the ability to keep a critical identity service on a predictable support path. For enterprise buyers, this service helps justify the investment in a dedicated secure network server by pairing the platform with a support model aligned to its operational importance. It reduces uncertainty for IT teams, supports incident response planning, and helps protect the availability of the ISE application stack without relying on generic support coverage that may not match the workload. Ideal For Supporting Cisco ISE deployments in enterprise campuses Covering identity and access control servers in 24x7 operations Maintaining policy enforcement services for wired and wireless access Protecting security infrastructure in regulated environments Why This Product 1 24x7 coverage for always-on identity services 2 Four-hour response objective for faster escalation 3 Better fit for production ISE than business-hours support 4 Cisco-backed support for critical access control workloads