Cisco Secure Firewall 6170 Appliance 8x5xNBD Support | Cisco Enterprise — CON-L1NBD-CSF61AK9

Keep your firewall platform covered with Cisco 8x5xNBD support for the Secure Firewall 6170 Appliance. This service is built for organizations that need dependable response windows and fast hardware replacement to keep security controls available during business hours. For infrastructure teams, the value is operational certainty. When a covered hardware issue arises, next-business-day replacement helps reduce exposure to extended outages and keeps your security stack aligned with service expectations. The 8x5 coverage model fits environments where support is required during standard business operations, without paying for around-the-clock coverage that may not match the deployment profile. This service is a practical fit for enterprises standardizing on Cisco security infrastructure and looking to protect the lifecycle of a high-value firewall investment. It supports continuity, simplifies procurement, and helps preserve the performance and availability expectations tied to a production security appliance. Ideal For Supporting a production firewall deployed in a corporate data center Covering security infrastructure used during standard business hours Maintaining service continuity for a Cisco firewall standardization program Protecting a high-value security appliance with replacement-based support Why This Product 1 Business-hours coverage instead of 24x7 support 2 Next-business-day replacement for faster recovery 3 Cisco-backed entitlement for a specific firewall model 4 Better fit for standard operating schedules than premium around-the-clock plans