Cisco Secure Firewall 6160 Appliance 8x5xNBD Support | Enterprise — CON-L1NBD-CSF63AK9

Keep the Cisco Secure Firewall 6160 Appliance in supported service with 8x5xNBD coverage built for enterprise security operations. This support term is designed for teams that need dependable vendor assistance during business hours, with next-business-day response expectations that fit structured IT service processes. For security infrastructure, response quality matters as much as the appliance itself. A firewall platform sits on the path of business traffic, remote access, and policy enforcement. When an issue occurs, support coverage helps reduce uncertainty, speed escalation, and protect the operational posture of the network edge. This service is well suited to organizations that run the Cisco Secure Firewall 6160 in production environments where predictable support windows are acceptable and where the priority is keeping the appliance covered, maintainable, and ready for incident response. It is a practical choice for procurement teams that want to preserve vendor support on a high-value security asset without paying for around-the-clock coverage that the environment may not require. Ideal For Support a production firewall that protects branch or campus traffic Maintain vendor coverage for a perimeter security appliance Align support to business-hour operations and next-day response needs Keep a high-value security platform covered during its active lifecycle Why This Product 1 8x5 coverage fits business-hour operations 2 Next-business-day response supports predictable service planning 3 Vendor-backed support for a critical firewall platform 4 Service-only contract for the named appliance