Cisco Secure Firewall 3130 SNTC 24x7x4 Support | Enterprise Firewall — CON-SNTP-FPR3130N

Keep your Cisco Secure Firewall 3130 in service with 24x7x4 support coverage designed for security teams that run critical traffic through the edge. This service gives you access to Cisco support resources around the clock, with a four-hour response target for urgent issues that can affect availability, policy enforcement, or inspection performance. For environments where firewall downtime creates immediate operational risk, this support plan helps reduce time to engagement and keeps escalation paths clear. It is a practical fit for enterprise teams that need predictable vendor coverage for a deployed Cisco security appliance, especially when the firewall sits on the path for user access, application delivery, or segmented network zones. Compared with basic support options, this tier is built for faster intervention and stronger continuity planning. It helps procurement and infrastructure teams align support coverage with the value of the appliance itself, while giving operations staff a direct path to Cisco expertise when the platform needs attention. Ideal For Supporting a production perimeter firewall protecting user and application traffic Covering a data center security gateway that must stay available after hours Maintaining vendor support for a firewall enforcing segmentation between business zones Backing a security operations team that needs rapid response for urgent incidents Why This Product 1 Faster response than standard business-hours support 2 Built for production firewall environments 3 Cisco-backed escalation for urgent security issues 4 Coverage aligned to mission-critical uptime requirements