Cisco Secure Firewall 3120 24x7x4 On-Site Support | Enterprise — CON-SSC4P-FPR3120N

Keep your Cisco Secure Firewall 3120 supported with a service model built around fast response and practical recovery. This 24x7x4 on-site support offering is designed for environments where the firewall is a control point for business traffic, remote access, and security enforcement. When an issue interrupts protection, the goal is simple: restore service quickly and keep the security stack intact. The service structure combines around-the-clock availability with a 4-hour on-site response target, giving operations teams a stronger path to resolution than standard depot-only coverage. For organizations running security appliances in production, that matters. It helps reduce exposure during failures, supports tighter uptime commitments, and gives procurement a clear annualized support option. This support plan is a fit for enterprise security teams that need predictable service coverage for a deployed Cisco Secure Firewall 3120. It is especially relevant where the appliance sits at the edge, in a branch aggregation role, or in a data center perimeter where downtime can affect both security posture and user access. Ideal For Support a perimeter firewall protecting internet-facing business traffic Cover a branch or campus security appliance that requires fast replacement handling Maintain uptime for a data center edge firewall in a production security stack Bridge short-term support coverage during deployment, migration, or refresh cycles Why This Product 1 24x7 coverage versus business-hours-only support 2 4-hour on-site response for faster recovery 3 Exchange service model for appliance continuity 4 Built for Cisco Secure Firewall 3120 deployments