Cisco Secure Firewall 220 Appliance Support | 8x5 NBD, Enterprise — CON-PSUT-CSF220TK

Preserve firewall availability with Cisco support coverage for the Secure Firewall 220 Appliance. Designed for organizations that cannot afford extended security gaps, this service adds 8x5 next-business-day response to help restore appliance function quickly and keep perimeter defenses intact. For security teams, the value is operational certainty. When a firewall issue interrupts traffic inspection or access control, every delay increases risk. This support model gives IT a defined path to replacement and recovery during business hours, reducing the burden on internal teams and helping maintain policy enforcement across the network edge. It is well suited to branch offices, distributed enterprises, and security-conscious environments that need dependable response coverage without overbuying unnecessary service complexity. The result is a more resilient firewall lifecycle, faster incident resolution, and stronger continuity for the systems that protect the business. Ideal For Branch offices that need dependable firewall support during business hours Distributed enterprises protecting traffic inspection and access control Security teams that want faster recovery from appliance failures Networks where firewall downtime creates immediate business risk Why This Product 1 Faster recovery than standard break-fix support 2 Better continuity for security controls than ad hoc replacement 3 Aligned to Cisco Secure Firewall 220 deployments 4 Business-hour coverage for operationally critical firewalls